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Privacy Policy

PRIVACY AND SECURITY STATEMENT

This statement summarizes Mom’s the Word privacy policy. We are committed to respecting and maintaining the privacy of customer information that may be collected by us or submitted to us at Momstheword.com or via other means of communication. We may change our Privacy Policy from time to time. If we make changes to this policy, we will notify you by updating this statement on our Website.

We welcome your questions, comments, and concerns about privacy. For the update or removal of personal information, please contact us at hello@momstheword.com.

 

INFORMATION WE COLLECT

We collect information from you is to provide you with a smooth, efficient and customized experience while using our Website and to allow us to provide products and services to you.  Mom’s the Word may collect personally identifiable information such as name, address, email address, and phone number when you purchase products form our online store.  We respect your privacy by not selling or sharing this information outside of Mom’s the Word for any reason at anytime.

For purposes of billing, you may need to provide your credit card type, number, expiration date and billing address for the card.  Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to ensure your safety. Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of Mom’s the Word systems.  Mom’s the Word does not store this information.

We will also ask for your email address and save your information when you sign up for our welcome discount on our Website or in our stores. We collect this information so we can send you relevant email messages related to your interest in mom’s the word, including information regarding updates to the Website, helpful tips and promotions. If you do not wish to receive these email communications, you can opt-out by clicking on the “unsubscribe” hyperlink in the emails or by emailing us at hello@momstheword.com.

 

THOSE WITH WHOM WE MAY SHARE YOUR INFORMATION

Service Providers - We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; and (f) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Compliance with Law - We also may provide access to information when legally required to do so, to cooperate with legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.

 

COOKIES

Like many websites, we automatically collect information about your use of our Website in an effort to improve customer experience, website design, product assortment, and the services we provide, to note trends and statistics, and to detect potential cases of fraud. We gather information about IP address, browser, language preferences, date and time of visit, and pages accessed. When possible, we also gather demographic data including age range, gender, and interests. Place of processing: USA. Find Google’s privacy policy here and Facebook’s privacy policy here.

 

We may use various mechanisms to track activity on our Website, including cookies.  A cookie is a small removable data file that is stored on your computer’s hard drive when you visit our Website. This allows us to collect information about your usage of our Website in an effort to improve customer experience, analyze usage patterns, and tailor the Website to our users’ needs.  Cookies are safe and cannot be used to deliver a virus.  Cookies only identify your computer to our servers when you visit our Website.  Most web browsers are set to accept cookies.  If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer’s hard drive by adjusting your Internet browser.  Without accepting a cookie, you can browse through our site, but you will be unable to establish a shopping cart session and make a purchase on-line.

 

SECURITY

Although Mom’s the Word uses industry standard practices to protect your information, no data transmission over the Internet can be guaranteed to be 100% secure. Due to technical limitations, we cannot and do not guarantee that your personal information or private communications will always remain private.

Our Website may contain links to other Websites of interest. They do not signify that we endorse the Website(s). However, once you have used these links to leave our site, your information is subject to whatever privacy and information policies are upheld by the new/third party site(s), and Mom’s the Word policies no longer apply.

 

CHILDREN’S PRIVACY

Our Website is not intended for use by or directed to children under the age of 13 and we will not knowingly collect any information from individuals under the age of 13. If you are under the age of 13, you are not permitted to submit any personal information to Mom’s the Word or use this Site. If a parent, guardian, or adult becomes aware of personal information we have collected from an individual under the age of 13, please contact us at hello@momstheword.com

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@momstheword.com or by mail at Mom’s the Word, attn: Privacy & Security, 7952 West 3rd Street, Los Angeles, CA 90048

Thank you!