It's actually pretty simple. We have fun, and people feel good when they leave-whether it's with many bags or a single item. We get thanked. Every day. We love it when people come back to show us their baby...or eight year old as happened yesterday! And we get baby announcements in the actual physical mail, and yesterday's had a hand written note on it! Feelin' the love and lookin' good. Thank you to all of our amazing clients. We are so fortunate. We are so thankful.